Terms & Conditions

1. Introduction

• Purpose: These terms and conditions govern your use of the CareerQ Cue Cards website and purchase of products. By accessing this website, you agree to these terms in full.

2. Use of Website

• Permitted Use: You are allowed to use our website for personal and non-commercial purposes only.
• Prohibited Use: You are prohibited from using the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

3. Intellectual Property

• Content Ownership: All content included on this website, such as text, graphics, logos, and images, as well as the design and arrangement thereof, are owned by CareerQ Cue Cards. The Cue Cards and their designs are proprietary and protected by copyright and other intellectual property laws.

4. User Contributions

• Posting Reviews: Users may post reviews and comments on our products. You agree not to post any content that is unlawful, threatening, defamatory, infringing on intellectual property rights, or otherwise injurious to third parties.

5. Products Offered

• Product Types: CareerQ Cue Cards offers both digital and physical cue cards designed to enhance workplace performance.
• Payment Methods: Payments are accepted via major credit cards through Stripe.

6. Returns and Refunds

• Return Policy: Returns of physical goods are accepted within 28 days of purchase. Digital products are generally not eligible for return or refund, except under specific circumstances that will be clearly outlined on our website.

7. Shipping Information

• Destinations: Products are shipped to the UK, US, and Europe.
• Shipping Providers: Shipping is handled through DPD or DHL, with costs and options available at checkout.

8. Limitation of Liability

• Disclaimer: CareerQ Cue Cards and its owner, being a sole trader, will not be liable for any indirect, special, or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

9. Dispute Resolution

• Handling Disputes: Any disputes related to these terms will be subject to the non-exclusive jurisdiction of the courts of the United Kingdom. You may consider alternative dispute resolution methods like mediation or arbitration, which can be a more effective way for small businesses to resolve disputes.

10. Changes to Terms

• Modifications: The terms and conditions are subject to change every six months and whenever necessary to reflect changes in our operations or regulations. Users will be notified of these changes through our website.

11. Data Protection

• Data Collection and Usage: We collect personal data such as names, email addresses, and postal addresses only for the purposes of fulfilling orders and sending newsletters. Your data will not be shared with third parties without your consent.

12. Contact Information

• Customer Support: For any questions or concerns regarding these terms or our products, please contact us at [email protected].